WHDM 403: Case Management & Service Coordination Part 1 (1.5 credits)

The purpose of this course is to introduce students to case management and service coordination from both a general and return to work focus. This is the process whereby one individual acts as the central liaison and facilitator for the delivery to clients of a range of services, including services that can facilitate a return to work. Models of case management will be examined and key challenges explored.

WHDM 207 (311): Case Analysis & Research Methods (3 credits)

The purpose of this course is to provide a foundation in research skills, with a focus on those that are applicable to the workplace. Topics include the literature review as an underpinning for research questions and approaches, and commonly used research methodologies, including case analysis, action research, correlational research methods, and quasi-experimental and experimental research methods.

WHDM 206 (310): Decision Making & Data Analysis (3 credits)

The purpose of this course is to introduce students to workplace data collection and analysis activities, and to the role of statistical analysis in general. An overview of how and why data is collected in the workplace, and the role of data analysis in organizational and program decision making, will be followed by a general introduction to statistics and methods of analysis that are used to interpret data. Basic descriptive and inferential statistical techniques will be presented in the context of their use in the workplace.

WHDM 305: Interviewing Skills for Helping Professionals (1.5 credits)

The purpose of this course is to provide an introduction to interviewing techniques that are effective in a workplace health context. Participants will explore and demonstrate communication skills that they can use to uncover challenges and opportunities and develop effective responses to both. Models of helping and the potential and limitations of the helping role will be explored.

WHDM 304: Disability, Work & the Law (3 credits)

The purpose of this course is to examine the legal underpinnings of disability management established in international treaties, national, federal and provincial law and regulation. Workplace practices that are commonly governed by statutes and regulations in most jurisdictions and the issues and rationale underlying the legislation will be analyzed. Common provisions developed in response to workplace issues and the legislative requirements that underpin the source or cause of the workplace disability, the legal boundaries within which employers and unions are required to operate, and the requirements on the employee will be compared. Students will examine the specific employment and workplace legislation in their own jurisdictions, the regulations through which the legislation is implemented, and how these affect organizational practices. Processes related to identifying, measuring and mitigating risks to health and safety will be explored.

WHDM 301: Communication in the Workplace (3 credits)

The purpose of this course is to provide an introduction to the theory and practice of communication, with a focus on the use of effective communication techniques in individual and group situations in the workplace.

WHDM 209: Organizational Change & Development (3 credits)

The purpose of this course is to expand awareness and knowledge of multiple issues related to organizational development and change. It will enable students to understand the principles and tools employed in organizational change initiatives, and to identify the role of program managers in implementing, assisting with and responding to changes in vision, focus, attitudes, organization and activities and policies.

WHDM 205: Introduction to Workplace Wellness Programs (1.5 credits)

The purpose of this course is to provide an introduction to health promotion and workplace wellness, within the context of population health. The course addresses population health determinants with a particular emphasis on employment and employment-related factors. Students will learn about theories related to individual health behaviours, and the role of workplace wellness and culture as factors influencing the physical and mental health of workers. Considerations that influence decisions about program components and their evaluation will be discussed.

WHDM 204: Introduction to Human Resources (1.5 credits)

The purpose of this course is to provide an introduction to the human resources functions within an organization, and how these functions interface with and relate to the maintenance of the health and safety, work capacity, and well-being of people in the workplace.

WHDM 202: Introduction to Health & Safety (1.5 credits)

The purpose of this course is to provide an understanding of the field of occupational health, including the major components of an occupational health and safety program and management system. Processes related to identifying, measuring and mitigating risks to health and safety will be explored.

WHDM 201: Introduction to Disability Management (1.5 credits)

The purpose of this course is to provide an overview of the field of disability management and an understanding of program development and administration; an examination of the return-to-work process, including service coordination, and accommodation planning and implementation; and an awareness of alternative employment planning when a worker cannot return to his or her former workplace.

WHDM 104: The Mind at Work (3 credits)

This course provides a multidisciplinary introduction to the interaction between psychological, cognitive and emotional processes and work activities and demands. It provides an insight into the dynamic interaction between an individual and work using a biopsychosocial perspective on mental functioning. It distinguishes between the brain and the mind and explores the meaning of work in our lives. Basic and complex cognitive processes are explored including perception, attention, memory, knowledge, language, problem-solving, reasoning and decision-making. Organizational factors and strategies that lead to good mental health functioning are introduced. It addresses strategies and coping skills that support resilience in the face of stress and the workplace factors that contribute to or inhibit the development of an employee’s healthy personal growth. It examines characteristics of psychologically healthy workplaces and programs to promote the mental well being of workers.

WHDM 103: The Body at Work (3 credits)

The purpose of this course is to develop applied knowledge of physiological, biomechanical and psychomotor behaviour principles as they apply to work. This course provides a multidisciplinary introduction to physiological systems from the standpoint of the work context. The students will situate their learning about the body at work in different work situations. It provides a direct applied focus so students can tie their knowledge to supporting employee health in the workplace. The course will explore the interaction between work and physical health and well-being, and the effectiveness of workplace strategies developed to maintain worker health and capacity and to respond to problems.