WHDM 403: Case Management & Service Coordination Part 1

The purpose of this course is to introduce students to case management and service coordination from both a general and return to work focus. This is the process whereby one individual acts as the central liaison and facilitator for the delivery to clients of a range of services, including services that can facilitate a return to work. Models of case management will be examined and key challenges explored.

WHDM 206 (310): Decision Making & Data Analysis (3 credits)

The purpose of this course is to introduce students to workplace data collection and analysis activities, and to the role of statistical analysis in general. An overview of how and why data is collected in the workplace, and the role of data analysis in organizational and program decision making, will be followed by a general introduction to statistics and methods of analysis that are used to interpret data. Basic descriptive and inferential statistical techniques will be presented in the context of their use in the workplace.

WHDM 304: Disability, Work & the Law (3 credits)

The purpose of this course is to examine the legal underpinnings of disability management established in international treaties, national, federal and provincial law and regulation. Workplace practices that are commonly governed by statutes and regulations in most jurisdictions and the issues and rationale underlying the legislation will be analyzed. Common provisions developed in response to workplace issues and the legislative requirements that underpin the source or cause of the workplace disability, the legal boundaries within which employers and unions are required to operate, and the requirements on the employee will be compared. Students will examine the specific employment and workplace legislation in their own jurisdictions, the regulations through which the legislation is implemented, and how these affect organizational practices. Processes related to identifying, measuring and mitigating risks to health and safety will be explored.

WHDM 301: Communication in the Workplace (3 credits)

The purpose of this course is to provide an introduction to the theory and practice of communication, with a focus on the use of effective communication techniques in individual and group situations in the workplace.

WHDM 104: The Mind at Work (3 credits)

This course provides a multidisciplinary introduction to the interaction between psychological, cognitive and emotional processes and work activities and demands. It provides an insight into the dynamic interaction between an individual and work using a biopsychosocial perspective on mental functioning. It distinguishes between the brain and the mind and explores the meaning of work in our lives. Basic and complex cognitive processes are explored including perception, attention, memory, knowledge, language, problem-solving, reasoning and decision-making. Organizational factors and strategies that lead to good mental health functioning are introduced. It addresses strategies and coping skills that support resilience in the face of stress and the workplace factors that contribute to or inhibit the development of an employee’s healthy personal growth. It examines characteristics of psychologically healthy workplaces and programs to promote the mental well being of workers.