FAQ Certificate of Contemporary Intelligence and Economics in Disability Management

This course aims to provide participants with the knowledge and skills to measure the multiple positive impacts of DM programs including at the personal, organizational, and societal levels. It places a special emphasis on creating metrics which have been customized to the organizational context to measure these impacts. The course is organized around the three main themes of 1 – Fiscal Impact for Employers, 2 – DM as a Strategic Public Policy for Government, and 3 – DM as a Key Approach towards Maintaining Equitable Participation in Society.

Learning Outcomes

Upon completion of this course students will be able to:

• Understand that the impacts of DM programs can be measured across multiple levels including personal, organizational, and societal
• Craft a well-constructed case/argument backed by the latest research insights about the economic and social value of DM programs for injured workers and their families, organizations, and society at large
• Understand and analyse the value of different metrics for measuring the impacts of DM programs across multiple levels
• Evaluate and apply customized key metrics to DM programs in their and others’ workplaces

36 CEC Hours provided for CDMPs and CRTWCs

$950

Understanding the journey toward reconciliation is essential for building respectful, inclusive
workplaces. There have been considerable shifts in the relationship between the Canadian
Government and First Nations peoples that have had an impact on the way that all citizens
participate in our society. During the past century, many interventions have hindered First
Nations’ ability to benefit from what the country, for which they were the founding people, has
to offer.

This course explores the historical context of the First Nations in Canada and clarifies
the need for reconciliation, and the steps we can take toward meaningful change.
This course is intended to enhance the understanding of those working alongside First Nations
colleagues, including those involved in workplace health programs.

$250

Existing AI applications can boost productivity and save time so that disability management professionals have more time to focus on what matters most—supporting workers with impairments to remain at or return to work.   

Disability management practice involves handling a large volume of notes: claims calls, multidisciplinary meetings, policy documents, workflows, follow-up calls, and more. This three-module course is designed to equip disability management professionals with the foundational knowledge and practical skills necessary to leverage AI tools to enhance their efficiency.  

Participants will gain insights into existing AI applications, learn how to responsibly integrate AI into their workflow, and develop hands-on competencies to create customized AI solutions tailored to their unique needs.  

Each of the three modules in the course will require an average of 12 hours per week over a three-week period.  In addition to learning from the course manual, videos and readings related to the topic, participants will take part in two hands-on labs via zoom, engage in online discussion forums and complete two assignments.  Participants will receive temporary access to any AI applications that are required to complete the course.  

Upon successful completion, participants will receive a micro-credential certifying their competency in AI applications for Disability Management. 

Learning Objectives: 

By the end of this course, participants will: 

• Understand foundational concepts of AI and their relevance in Disability Management. 

• Identify and evaluate practical AI tools applicable to DM workflows. 

• Develop hands-on skills to create customized AI solutions (Personal GPT Assistants, Automated Scheduled Outreach). 

• Recognize responsible AI usage, understanding both opportunities and limitations. 

• Implement proactive AI-driven strategies for improving return-to-work and remain-at-work outcomes. 

This course has been endorsed by the Canadian Society of Professionals in Disability Management (CSPDM) for 36 continuing education credit (CEC) hours for the professional designations of Certified Disability Management Professional (CDMP) and Certified Return to Work Coordinator (CRTWC).  

36 CEC Hours provided for CDMPs and CRTWCs

$950