WHDM 406: Case Management & Service Coordination Part 2 (3 credits)

The purpose of this course is to examine the skills and knowledge required for case management and service coordination, along with problem solving processes used in complex situations. The client’s role as the centre of the process will be explored. Students will also consider issues related to diversity, lack of client commitment to the process, and ethics and law.

Prerequisite: WHDM 403