Communication skills that are key to effective practice are the focus of this course, and the development of self-awareness. Individuals responsible for disability management and workplace health programs must build and maintain relationships with managers, supervisors, labor representatives, workers with disabilities, treatment providers and others. The helping and problem-solving skills that are explored in this course are not designed to prepare participants to help workers deal with serious, long-term psychological issues. Rather, the course is intended to build awareness of how and when a disability management practitioner can provide direct assistance to a worker experiencing mental health challenges and provide referral to a specific resource.
This course has been endorsed for 12 continuing education credit hours for CDMPs and CRTWCs.