This module provides a bigger picture overview of workers within their environment and offers the opportunity to integrate a systematic approach to remaining and returning to work. Now more than ever, RTW/DM professionals will be looked upon to be leaders. Evidence-based tools provide a means to be a stable force in an environment of ‘new normal’. Opportunities for problem-solving with peers, discussions, and the encouragement to identify the issues within the participant’s workplace are included as well as communication strategies to assist with engaging in collaborative planning. This module has been endorsed for Certified Disability Management Professional (CDMP) and Certified Return to Work Coordinator (CRTWC) professional development. The number of continuing education credit hours that can be claimed for this module is 12 hours.