DMCCM – Problem-Solving With Groups

The module covers a range of facilitation skills such as clarifying issues or dealing with obstruction—skills that Return to Work Coordinators will use in return-to-work case meetings involving the employee, supervisor, shop steward or other service providers, and in Disability Management Committee meetings. These group techniques are related to a problem solving process that can be used to move the return-to-work process forward or to deal with issues arising from the program in general.